
Questions? We’ve Got You Covered
Do you ship worldwide?
Yes — we proudly offer insured, tracked worldwide shipping.
We partner with trusted carriers including USPS, Canada Post, and Australia Post to ensure your order arrives quickly, safely, and with care.
How soon is an order delivered?
This depends greatly on when you order is placed and the destination. After your order is placed, we’ll carefully process and package it within 1–3 business days.
From there, delivery usually takes 5–12 business days, depending on your location. You’ll receive tracking details by email as soon as your order ships!
What's the 30-Day Guarantee?
We proudly offer a 30-day money-back guarantee on all Jora orders.
If you’re not completely satisfied with your purchase, you can return any unused items — no questions asked — within 30 days of delivery.
Once your return arrives at our warehouse, your refund will be issued promptly to your original payment method.
To start a return, simply email our support team at info@tryjora.com and include your order number — we’ll take care of the rest.